APMG™ Change Management v3 Certification Training

Required Pre-Course Preparation 

• Ensure you have access to your My Learning Tree portals before the start of class. Reach out to Learning Tree customer service should you require assistance.
• Some pre-course reading of The Change Management Study Guide is required.
• Be prepared for up to two hours of study after class each evening, depending on your prior level of familiarity with the course material.  

Module 1: Organisational Context & Approach (OA)  

By the end of this module you will be able to: 

• Identify the link between change management and benefits
• Apply Kelman’s three levels of Adoption
• Define simple and/or chaotic change
• Understand planned change vs. emergent change
• Use systems thinking to better understand and manage change
• Apply Force Field Analysis to better understand and manage organisational context
• Utilise Co-design for effective change
• Apply structured approaches, such as ADKAR and the Change Management Cycle
• Appreciate the benefits of using an AGILE approach 

Module 2: People and Change (PC) 

By the end of this module you will be able to: 

• Appreciate and understand human responses to change
• Understand the link between neuroscience and change management
• Utilise the change curve
• Lead the change journey
• Understand motivations and drives affecting change
• Appreciate and manage the impact of survival and learning anxiety
• Recognise different learning styles and how to integrate them into change projects 

Module 3: Change Leadership & Teams (CT) 

By the end of this module you will be able to: 

• Identify and understand key roles in managing change including Change Sponsor and Change Agent
• Create Psychological Safety during change Influence and lead change at all levels within organizational culture
• Create, build and develop change teams
• Harvest the value of team diversity 

Module 4: Stakeholders and Communication (SC) 

By the end of this module you will be able to: 

• Identify and define stakeholders
• Use stakeholder analysis techniques
• Use stakeholder levels of power and stakeholder mapping techniques
• Plan and build stakeholder engagement
• Apply communication theory, including:
• Appealing to hearts & minds
• Barriers to communication
• Planning and delivering communication 

Module 5: Work of the Change Manager (WM) 

By the end of this module you will be able to: 

• Assess change impacts and change impact severity
• Identify, understanding and manage resistance to change
• Measure and analyse the effectiveness and benefits of change interventions
• Build a change analytics strategy 

Module 6: Developing Professional Change Practice (Practitioner only) 

By the end of this module you will be able to: 

• Create momentum and sustain change
• Identify learning needs and learning objectives
• Deliver effective coaching techniques to support change
• Develop techniques to deliver effective developmental feedback
• Manage potential conflict arising from change
• Facilitate co-design for effective change