Certified ScrumMaster® (CSM) Training

Course 1813

  • Duration: 2 days
  • Exam Voucher: Yes
  • Language: English
  • 14 NASBA CPE Credits (live, in-class training only)
  • 14 PMI PDUs
  • Level: Foundation

In this interactive ScrumMaster Training course, you will acquire the skills needed to become a certified ScrumMaster and apply the foundations of Agile to Scrum to help your team work together more efficiently.

ScrumMaster Training Delivery Methods

  • In-Person

  • Online

  • Upskill your entire team with Private Team Training

ScrumMaster Training Information

In this course, you will:

  • Follow instructor-led training by Scrum Alliance Certified Scrum Trainers (CSTs).
  • Become a Certified ScrumMaster and servant leader to your development team, product owner, and organization.
  • Apply effective facilitation for Scrum meetings.
  • Review effective change agent techniques to foster organization buy-in to Scrum.
  • Identify opportunities to remove impediments for team members.
  • Fine-tune your skills with after-course instructor coaching.
  • A copy of The Scrum Guide is included.
  • Continue learning and face new challenges with after-course one-on-one instructor coaching.

Training Prerequisites


Certification Information

The exam is taken on your own after the successful completion of the Certified ScrumMaster course.

Your Certified Scrum Trainer will register your attendance on the course with The Scrum Alliance, and you will receive an email with your Scrum Alliance membership details and an invitation to take the online exam.

ScrumMaster Training Outline

You will learn how to:

  • Define Scrum including the Scrum Team, Scrum Artifacts and Commitments, and Scrum Events and Activities
  • Define Agile values and principles and relate these to Scrum
  • Define empiricism
  • Understand the drawbacks of only partially implementing Scrum

You will learn about: 

  • The three Scrum Accountabilities: ScrumMaster, Product Owner, and Developers and how they work collaboratively to deliver valuable Increments each Sprint 
  • What each of the three Scrum Accountabilities is responsible for

You will learn about:

  • The five Scrum Events, including Sprint Planning, the Daily Scrum, the Sprint Reviews the Sprint Retrospective, and the Sprint itself
  • How the Scrum Events support Empiricism
  • How and when a Sprint might be terminated
  • Effective techniques for Refining the Product Backlog

You will learn about:

  • The three Scrum Artifacts, the Product Backlog, the Sprint Backlog and the Increment
  • The Commitment for each Artifact, the Product Goal, the Sprint Goal and the Definition of Done
  • Why it is important that there is only 1 Product Goal and 1 Sprint Goal
  • The importance of a strong Definition of Done and how to create one
  • Why multiple Scrum Teams working on the same product have a common Product Goal and Definition of Done

You will learn: 

  • The differences between facilitating, coaching, teaching and mentoring
  • How to facilitate group decision making 
  • When to and when not to facilitate 
  • How a ScrumMaster provides effective leadership for their Scrum Team and the wider organisation 
  • Effective development practices that will enable the Developers to create releasable and usable Increments each Sprint 
  • How the ScrumMaster provides service to the Scrum Team
  • How the ScrumMaster provides service to the Product Owner
  • How the ScrumMaster provides service to the wider organisation
  • Why there is no Project Manager in a Scrum Team 

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ScrumMaster Training FAQs

The Scrum Guide will be emailed to students for pre-course reading.

A Scrum Alliance Certified Scrum Trainer (CST) leads this course. In-person, on-time attendance and full participation are expected. While emergencies are understandable, being fully present for the full two days is a requirement for the CST to recommend you to the Scrum Alliance for certification.

Certification candidates and existing credential holders are responsible for reporting all Continuing Certification Requirements Program (CCR) activities to PMI. To report the completion of a Learning Tree course, you can use the Online PDU Resources System.

  1. Go to the PMI Continuing Certification Requirements System https://ccrs.pmi.org/
  2. Log in with your username and password
  3. Locate the claim code associated with your course in the table in this document
  4. Click on “Report PDU for this activity”
  5. Fill in the date started and date completed
  6. Click on the box agreeing to this claim is accurate and then submit

PDU Information for This Course:

  • Total PDUs: 14
  • Technical PDUs: 14
  • Leadership PDUs: 0
  • Strategic & Business PDUs: 0
  • PMI Claim Code: 115422B6E2

The CSM exam is taken online, within 90 days of the end of the course. It is not proctored and you must answer 37 out of 50 questions correctly within the 60 minute time limit. If you do not pass the exam, you can re-take the exam one-time at no charge. After successfully completing the exam you can print your Certified ScrumMaster certificate.

Learning Tree's CSTs are:

  • Bernie Maloney
  • Carlton Nettleton
  • Jason Tanner
  • Joel Bancroft-Connors
  • Juan Banda
  • Kert Peterson
  • Nimesh Soni
  • Samir Chhibber

In line with GDPR legislation, we are informing you that your Personal Data, specifically name and contact information, will be shared with Scrum Alliance. They have a legitimate business interest in processing your Personal Data to award any earned certifications and to monitor class attendance.

Scrum Alliance is based in the United States, and your name and address will be transferred to and processed in the United States. Scrum Alliance’s processing of your personal data is covered by their Privacy Policy, which can be viewed in this document.

Please review and return the Scrum Alliance GDPR Form to Customer_Services@LearningTree.co.uk.

ScrumMaster Training is a two-day instructor-led course designed to teach participants the skills necessary to become a certified ScrumMaster and apply Agile principles to Scrum.

ScrumMaster Training is available in-person or online.

There are no prerequisites for ScrumMaster Training.

Yes, you can bring ScrumMaster Training or any training to your organization.

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