In this Certificate in Change Management course, you will gain the skills and knowledge you need to achieve the APMG Change Management Foundation and Practitioner certifications. You will learn how to:
- Manage change in an organization
- Understand how different people deal with change
- Work with stakeholders during a change initiative
Certificate in Change Management Training Delivery Methods
Certificate in Change Management Training Benefits
Prepare for the APMG Change Management Foundation and Practitioner Exams
Improve exam-taking techniques with practice exam questions
Apply change management best practices in your organization
Continue learning and face new challenges with after-course one-on-one instructor coaching
Certificate in Change Management Training Outline
In this module, you will learn how to:
- Prepare for the exam by studying the exam process and exam question styles, reviewing test questions and mock exam papers, and learning proven tips for exam success
- Complete the necessary APMG paperwork to take the Foundation exam
- Prepare for and take the Practitioner exam
In this module, you will learn how to:
- Recognize organizations as either machines, brains, political systems, or as flux and transformation
- Develop the sequence for change considering Lewin's 3-stage and Kotter's 8-step models
- Establish a framework for change leadership roles involving the change sponsor, change agent, and line manager
- Identify organizational drivers of change so you can facilitate it
- Analyze the impact of change by identifying driving forces vs. restraining forces
- Differentiate between vision statements and mission statements
- Craft a vision statement that accurately portrays the goals of your organization
In this module, you will learn how to:
- Assess the impact of change on the organization and its stakeholders
- Increase motivation to change
- Lay the foundations and respond to resistance to change
In this module, you will learn how to:
- Identify change stakeholders using the Customers, Providers, Influencers, Governance (CPIG) classification
- Determine appropriate levels of engagement by applying stakeholder radars and two-dimensional maps
- Improve change communication effectiveness
- Produce a change communication plan using the Attention, Interest, Desire, Action (AIDA) model
In this module, you will learn how to:
- Prepare people for change
- Recognize and respond to a range of motivational factors
- Facilitate change through the change curve
- Lead change and transition through Bridges' model of human transitions
- Anticipate resistance to learning and motivation
