CompTIA A+® Certification Training

Course 445

  • Duration: 5 days
  • Exam Voucher: Yes
  • Language: English
  • 29 CompTIA CEUs
  • 29 NASBA CPE Credits (live, in-class training only)
  • Level: Intermediate

Start your IT career on the right foot with CompTIA A+ Certification Training. Earning an A+ certification demonstrates that you possess the skills necessary to support enterprise IT infrastructures. In addition, this CompTIA A+ training course provides foundational knowledge of today's most relevant technologies, so you can confidently conduct the tasks necessary to maintain your organization's IT environment.

In addition to preparing for the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams — required for CompTIA A+ Certification — this training provides the skills to install, configure, and optimize personal computer hardware and operating systems. This course includes a CompTIA A+ EBook, practice assessment questions and an exam voucher.

U.S. DoDM 8140.03
APPROVED BY DEPARTMENT OF DEFENSE

CompTIA A+ Training Delivery Methods

  • In-Person

  • Online

CompTIA A+ Training Information

In this A+ Certification course, you will learn how to:

  • Install, configure, and maintain computer equipment, mobile devices, and software for end users.
  • Service components based on customer requirements.
  • Understand networking basics and apply basic cybersecurity methods to mitigate threats.
  • Properly and safely diagnose, resolve, and document common hardware and software issues.
  • Apply troubleshooting skills and provide customer support using appropriate communication skills.
  • Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.

A+ Certification Training Prerequisites

You should have 12 months of hands-on experience in an IT support specialist job role.

A+ Certification Information

  • You must earn 20 CompTIA CEUs over three years to maintain A+ certification.
  • Maintain your CompTIA certification with CEU-approved training.

CompTIA A+ Instructor-Led Training Outline

Lesson 1: Mobile Devices

  • Monitor mobile device hardware and use appropriate replacement techniques.
  • Compare and contrast accessories and connectivity options for mobile devices.

Lesson 2: Networking

  • Compare and contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports, protocols, and their purposes.
  • Explain wireless networking technologies.
  • Summarize services provided by networked hosts.
  • Explain common network configuration concepts.
  • Compare and contrast common networking hardware devices.
  • Configure basic wired/wireless small office/home office (SOHO) networks.
  • Compare and contrast internet connection types, network types, and their characteristics.
  • Explain networking tools and their purposes.

Lesson 3: Hardware 

  • Compare and contrast display components and attributes.
  • Summarize basic cable types and their connectors, features, and purposes
  • Compare and contrast RAM characteristics.
  • Compare and contrast storage devices.
  • Install and configure motherboards, central processing units (CPUs), and add-on cards.
  • Install the appropriate power supply.
  • Deploy and configure multifunction devices/printers and settings
  • Perform appropriate printer maintenance.

Lesson 4: Virtualization and Cloud Computing 

  • Explain virtualization concepts.
  • Summarize cloud computing concepts.

Lesson 5: Hardware and Network Troubleshooting

  • Troubleshoot motherboards, RAM, CPUs, and power.
  • Troubleshoot drive and RAID issues.
  • Troubleshoot video, projector, and display issues
  • Troubleshoot common mobile device issues.
  • Troubleshoot network issues.
  • Troubleshoot printer issues

Lesson 6: Operating Systems 

  • Explain common operating system (OS) types and their purposes.
  • Given a scenario, perform OS installations and upgrades in a diverse environment
  • Compare and contrast basic features of Microsoft Windows editions.
  • Use Microsoft Windows operating system features and tools.
  • Use the appropriate Microsoft command-line tools.
  • Configure Microsoft Windows settings.
  • Configure Microsoft Windows networking features on a client/desktop.
  • Explain common features and tools of the macOS/desktop operating system.
  • Identify common features and tools of the Linux client/desktop operating system.
  • Install applications according to requirements.
  • Install and configure cloud-based productivity tools.

Lesson 7: Security 

  • Summarize various security measures and their purposes.
  • Configure and apply basic Microsoft Windows OS security settings.
  • Compare and contrast wireless security protocols and authentication methods.
  • Summarize types of malware and tools/methods for detection, removal, and prevention
  • Compare and contrast common social engineering attacks, threats, and vulnerabilities.
  • Implement procedures for basic small office/home office (SOHO) malware removal.
  • Apply workstation security options and hardening techniques.
  • Apply common methods for securing mobile devices.
  • Compare and contrast common data destruction and disposal methods.
  • Apply security settings on SOHO wireless and wired networks.
  • Configure relevant security settings in a browser.

Lesson 8: Software Troubleshooting 

  • Troubleshoot common Windows OS issues.
  • Troubleshoot common mobile OS and application issues.
  • Troubleshoot common mobile OS and application security issues
  • Troubleshoot common personal computer (PC) security issues.

Lesson 9: Operational Procedures

  • Implement best practices associated with documentation and support systems information management.
  • Apply change management procedures.
  • Implement workstation backup and recovery methods.
  • Use common safety procedures.
  • Summarize environmental impacts and local environment controls.
  • Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.
  • Uuse proper communication techniques and professionalism.
  • Explain the basics of scripting.
  • Use remote access technologies.
  • Explain basic concepts related to artificial intelligence (AI).

CompTIA A+ Premium Blended Training

With the premium training bundle, you'll get unlimited annual access to the following:

  • All 5-day A+ instructor-led events
  • Official on-demand A+ course content
  • Pre-configured labs
  • Exam prep material
  • Exam simulations

Once payment is received, you will receive details for your Unlimited Access Training Bundle via email. At that time, you may enroll in the event of your choice online via your My Learning Tree dashboard or by contacting our customer service team for assistance.

HARDWARE

  • Overview
  • Configure BIOS And UEFI Settings
  • Motherboard Components
  • Motherboard Components Part 2
  • Motherboard Components Part 3
  • RAM Types And Features
  • RAM Types And Features Part 2
  • PC Expansion Cards
  • Install And Configure Storage Devices
  • Install And Configure Storage Devices Part 2
  • Install And Configure Storage Devices Part 3
  • CPUs And Appropriate Cooling
  • CPUs And Appropriate Cooling Part 2
  • PC Connections And Characteristics
  • PC Connections And Characteristics Part 2
  • PC Connections And Characteristics Part 3
  • Power Supplies
  • Custom PCs
  • Display Devices
  • Common Peripheral Devices
  • SOHO, MFDs And Printers
  • Printer Technologies
  • Printer Maintenance

NETWORKING

  • Network Cables And Connectors
  • TCP/IP Characteristics
  • TCP/IP Characteristics Part 2
  • TCP/IP Characteristics Part 3
  • TCP/IP Characteristics Part 4
  • TCP/IP Characteristics Part 5
  • Common Ports And Protocols
  • WiFi Standards And Encryption
  • Install SOHO Wireless/Wired Router
  • Internet Connections And Network Types
  • Internet Connections And Network Types Part 2
  • Network Architecture Devices

MOBILE DEVICES

  • Laptop Hardware And Components
  • Laptop Hardware And Components Part 2
  • Laptop Hardware And Components Part 3
  • Mobile Devices

HARDWARE AND NETWORK TROUBLESHOOTING

  • Common Mobo, RAM, CPU And Power Issues
  • Motherboard, RAM, CPU And Power Issues Part 2
  • Motherboard, RAM, CPU And Power Issues Part 3
  • Troubleshooting Hard Drives And RAID Arrays
  • Troubleshooting Hard Drives And RAID Arrays Part 2
  • Troubleshooting Hard Drives And RAID Arrays Part 3
  • Common Video, Projector And Display Issues
  • Common Wired/Wireless Network Issues
  • Common Wired/Wireless Network Issues Part 2
  • Common Wired/Wireless Network Issues Part 3
  • Common Mobile Device Issues
  • Common Mobile Device Issues Part 2
  • Troubleshooting Printers

WINDOWS OPERATING SYSTEMS

  • Overview
  • Features Of Windows
  • Features Of Windows Part 2
  • Features Of Windows Part 3
  • Features Of Windows Part 4
  • Installing Windows
  • Installing Windows Part 2
  • Installing Windows Part 3
  • Microsoft Command Prompt
  • Microsoft Command Prompt Part 2
  • Microsoft Command Prompt Part 3
  • Windows Tools
  • Windows Tools Part 2
  • Windows Tools Part 3
  • Windows Tools Part 4
  • Windows Tools Part 5
  • Control Panel Utilities
  • Control Panel Utilities Part 2
  • Windows Client Networking
  • Windows Client Networking Part 2
  • Windows Client Networking Part 3
  • Windows Client Networking Part 4
  • Preventive Maintenance Procedures
  • Preventive Maintenance Procedures Part 2

OTHER OPERATING SYSTEMS & TECHNOLOGIES

  • Mac OS And Linux Features
  • Mac OS And Linux Features Part 2
  • Mac OS And Linux Features Part 3
  • Client-Side Virtualization
  • Basic Cloud Concepts
  • Networked Hosts Services
  • Mobile Operating System Features
  • Mobile Device Connectivity, Email And Syncing
  • Mobile Device Connectivity, Email, Syncing Part 2

SECURITY

  • Threats And Vulnerabilities
  • Common Prevention Methods
  • Windows Security Settings
  • Windows Security Settings Part 2
  • Windows Security Settings Part 3
  • Workstation Security
  • Workstation Security Part 2
  • Securing Mobile Devices
  • Data Destruction And Disposal
  • Securing SOHO Networks

SOFTWARE TROUBLESHOOTING

  • Troubleshoot PC Operating Systems
  • Troubleshoot PC Operating Systems Part 2
  • Troubleshoot PC Operating Systems Part 3
  • Troubleshoot PC Security Issues
  • Troubleshoot PC Security Issues Part 2
  • Troubleshoot PC Security Issues Part 3
  • Common Mobile OS Issues
  • Common Mobile OS Issues Part 2
  • Common Mobile OS Security Issues

OPERATIONAL PROCEDURES

  • Safety Procedures
  • Environmental Impact And Controls
  • Privacy, Licenses And Policy Concepts
  • Communication And Professionalism
  • CompTIA's Troubleshooting Theory
  • CompTIA's Troubleshooting Theory Part 2

Lesson 1: Mobile Devices

  • Monitor mobile device hardware and use appropriate replacement techniques.
  • Compare and contrast accessories and connectivity options for mobile devices.

Lesson 2: Networking

  • Compare and contrast Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) ports, protocols, and their purposes.
  • Explain wireless networking technologies.
  • Summarize services provided by networked hosts.
  • Explain common network configuration concepts.
  • Compare and contrast common networking hardware devices.
  • Configure basic wired/wireless small office/home office (SOHO) networks.
  • Compare and contrast internet connection types, network types, and their characteristics.
  • Explain networking tools and their purposes.

Lesson 3: Hardware 

  • Compare and contrast display components and attributes.
  • Summarize basic cable types and their connectors, features, and purposes
  • Compare and contrast RAM characteristics.
  • Compare and contrast storage devices.
  • Install and configure motherboards, central processing units (CPUs), and add-on cards.
  • Install the appropriate power supply.
  • Deploy and configure multifunction devices/printers and settings
  • Perform appropriate printer maintenance.

Lesson 4: Virtualization and Cloud Computing 

  • Explain virtualization concepts.
  • Summarize cloud computing concepts.

Lesson 5: Hardware and Network Troubleshooting

  • Troubleshoot motherboards, RAM, CPUs, and power.
  • Troubleshoot drive and RAID issues.
  • Troubleshoot video, projector, and display issues
  • Troubleshoot common mobile device issues.
  • Troubleshoot network issues.
  • Troubleshoot printer issues

Lesson 6: Operating Systems 

  • Explain common operating system (OS) types and their purposes.
  • Given a scenario, perform OS installations and upgrades in a diverse environment
  • Compare and contrast basic features of Microsoft Windows editions.
  • Use Microsoft Windows operating system features and tools.
  • Use the appropriate Microsoft command-line tools.
  • Configure Microsoft Windows settings.
  • Configure Microsoft Windows networking features on a client/desktop.
  • Explain common features and tools of the macOS/desktop operating system.
  • Identify common features and tools of the Linux client/desktop operating system.
  • Install applications according to requirements.
  • Install and configure cloud-based productivity tools.

Lesson 7: Security 

  • Summarize various security measures and their purposes.
  • Configure and apply basic Microsoft Windows OS security settings.
  • Compare and contrast wireless security protocols and authentication methods.
  • Summarize types of malware and tools/methods for detection, removal, and prevention
  • Compare and contrast common social engineering attacks, threats, and vulnerabilities.
  • Implement procedures for basic small office/home office (SOHO) malware removal.
  • Apply workstation security options and hardening techniques.
  • Apply common methods for securing mobile devices.
  • Compare and contrast common data destruction and disposal methods.
  • Apply security settings on SOHO wireless and wired networks.
  • Configure relevant security settings in a browser.

Lesson 8: Software Troubleshooting 

  • Troubleshoot common Windows OS issues.
  • Troubleshoot common mobile OS and application issues.
  • Troubleshoot common mobile OS and application security issues
  • Troubleshoot common personal computer (PC) security issues.

Lesson 9: Operational Procedures

  • Implement best practices associated with documentation and support systems information management.
  • Apply change management procedures.
  • Implement workstation backup and recovery methods.
  • Use common safety procedures.
  • Summarize environmental impacts and local environment controls.
  • Explain the importance of prohibited content/activity and privacy, licensing, and policy concepts.
  • Uuse proper communication techniques and professionalism.
  • Explain the basics of scripting.
  • Use remote access technologies.
  • Explain basic concepts related to artificial intelligence (AI).

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CompTIA A+ Certification Training FAQs

You should have 9 to 12 months of hands-on experience in the lab or field.

Yes, you will receive a CompTIA A+ Study Guide included in your tuition.

You must take and pass the CompTIA A+ certification exam to earn this certification. Exam vouchers are available upon request and are included in the price of the tuition fee.

The A+ certification is valid for three years from the date of the exam. After three years, you will need to renew your certification by earning 20 CompTIA CEUs.

Exam A+ Core 1 (220-1201)

  • Maximum of 90 Types of questions
  • Multiple-choice and performance-based
  • Length of test 90
  • Passing Score 675 (on a scale of 100–900)

1.0 Mobile Devices 13%

2.0 Networking 23%

3.0 Hardware 25%

4.0 Virtualization and Cloud Computing 11%

5.0 Hardware and Network Troubleshooting 28%

1.0 Operating Systems 28%

2.0 Security 28%

3.0 Software Troubleshooting 23%

4.0 Operational Procedures 21%

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