VMware Troubleshooting Training

Course 2270

  • Duration: 5 days
  • Language: English
  • Level: Intermediate

This five-day, hands-on VMware troubleshooting training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.

VMware Troubleshooting Training Delivery Methods

  • In-Person

  • Online

VMware Troubleshooting Training Information

In this course, you will learn how to: 

  • Introduce troubleshooting principles and procedures. 
  • Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment. 
  • Describe the benefits and capabilities of VMware Skyline. 
  • Explain the purpose of key vSphere log files. 
  • Identify networking problems based on reported symptoms, validate, and troubleshoot the reported 
  • problem, identify the root cause, and implement the appropriate resolution. 
  • Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem. 
  • Troubleshoot vSphere cluster failure scenarios and analyze possible causes. 
  • Diagnose common VMware vSphere® High Availability problems and provide solutions. 
  • Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure 
  • scenarios, and select the correct resolution. 
  • Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems. 
  • Troubleshoot performance problems with vSphere components.

Training Prerequisites 

This course requires completion of one of the following prerequisites:

  • VMware vSphere: Fast Track [V6.x] or [V7]
  • Learning Tree course 1743, VMware vSphere Training
  • VMware vSphere: Optimize and Scale [V6.x] or [V7]
  • Equivalent knowledge and administration experience with ESXi and vCenter Server
  • Experience in working with a command-line interface is highly recommended

Certification Information

This training will prepare you for the VMware Certified Professional – Data Center Virtualization (VCP-DCV) certification.

This training is also recommended if you aim to achieve the VMware Certified Advanced Professional – Data Center Virtualization (VCAP-DCV) Deploy certification.

VMware Troubleshooting Training Outline

  • Introductions and course logistics
  • Course objectives
  • Define the scope of troubleshooting
  • Use a structured approach to solve configuration and operational problems
  • Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
    • Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems
    • Identify important vSphere log files and interpret the log file contents
    • Describe the benefits and capabilities of VMware Skyline
    • Explain how VMware Skyline works
    • Identify uses for Skyline Advisor
    • Analyze and resolve standard switch and distributed switch problems
    • Analyze virtual machine connectivity problems and fix them
    • Examine common management network connectivity problems and restore configurations
    • Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problems
    • Analyze and resolve common VM snapshot problems
    • Identify and resolve multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) event problems
    • Identify and recover from problems related to vSphere HA 
    • Analyze and resolve VMware vSphere® vMotion® configuration and operational problems 
    • Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems 
    • Identify, analyze, and solve virtual machine snapshot problems
    • Troubleshoot virtual machine power-on problems
    • Identify possible causes and troubleshoot virtual machine connection state problems
    • Diagnose and recover from VMware Tools™ installation failures
    • Analyze and fix problems with vCenter Server services
    • Diagnose and troubleshoot vCenter Server database problems
    • Examine ESXi host and vCenter Server failure scenarios and resolve the problems

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    VMware Troubleshooting Training FAQs

    • System administrators 
    • System integrators 

    The course is five days long and is offered in both in-person and online formats. 

    Yes, this training will prepare you for the VMware Certified Professional – Data Center Virtualization (VCP-DCV) certification. It is also recommended if you aim to achieve the VMware Certified Advanced Professional – Data Center Virtualization (VCAP-DCV) Deploy certification. 

    VMware outlines certification requirements here.

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